Browser

• Internet Explorer (version 9 or higher). Download the most recent version*
• Mozilla Firefox (version 30 or higher). Download the most recent version*
• Chrome (version 35 or higher). Download the most recent version*
• Safari (version 5.1.7 or higher). Download the most recent version*

Flash Player

• Version 11.8 - Download the most recent version*

Windows

• Windows Vista (Service Pack 2 and all Microsoft Updates)
• Windows 7 (Service Pack 1 and all Microsoft Updates)
• Processor: Intel Pentium 4 or equivalent with 1 GHz processor
• RAM: 256MB RAM (512 MB recommended)

Minimum Resolution

• 1024 x 768 pixels

Note: These settings are subjected to regular tests for every product release. Other environments, such as Linux and different browser versions, may also work, but are not recommended.


Supported Mobile Devices

• iOS 5 or higher
• Android 2.5 or higher

Ports and Domains

Your network or computer may have a firewall that blocks our services. Make sure that the following domains, IPs and ports are not being blocked by your network and/or computer.

• Domains
  
  webcastadmin.engage-x.com
  webcast.engage-x.com
  common.engage-x.com
  www.engage-x.com
  i.n.jwpltx.com
  mz.us.netvm.com.br
  mz2.us.netvm.com.br
  mzflash.netvm.com.br
  mz2flash.netvm.com.br
  mzcast.mz-ir.com
  netpoint.flash.internapcdn.net
  189.14.105.245
  189.14.105.246
  186.202.184.156
  66.132.220.40
  162.211.254.51
  162.211.254.42
  162.211.254.43
  201.76.59.64
  
  
• Ports
  
  80, 1935, 554
  
  
• Protocols
  
  HTTP, RTMP, RTMPT, RTSP
  
  

Anti-Virus and Anti-Malware programs may also block our domains and ports, causing problems. Check to see if anything is being blocked by these types of software.

(*) The availability of the URLs listed above is the responsibility of the manufacturers and may change without notice. If these URLs are unavailable, we recommend performing a search on the manufacturer's website or using a search engine.